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Shipping & Returns |
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All returns require an RMA (Return Merchandise Authorization) number that can be obtained by clicking the "Contact" button at the top-right hand corner of our web page.
Please save all packaging and accessories for any item that is returned to Telecomclinic. All original equipment, components, manuals, cables, documents and packaging must be returned with your item in order for Telecomclinic to process your RMA. An item returned for a
replacement may be repaired or replaced at Telecomclinic discretion, unless otherwise required by law. Products with specific refund and return policies and deadlines must be returned within the time periods specified for each item. All items sold through Telecomclinic
are subject to our Policy and Agreement. Physically damaged items cannot be returned. Therefore, you are urged to carefully examine the box your bulk item ships in before signing for the package. Should you observe any damage to the shipping box, or if the wrong product
was sent, you must refuse delivery while the shipping courier is still on the premises. The item will be returned to Telecomclinic and you will be refunded the full amount, including applicable shipping costs and tax.
All returns for a refund are subject to a 15% restocking fee.
Removal or alteration of a product's serial number or serial number sticker will automatically void your Telecomclinic Return Policy. Products that are returned to Telecomclinic with a missing, damaged or altered serial number will be refused RMA service and returned to you at your expense.
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